Tires Plus of North Dakota Reviews
Faith T.
19:22 18 May 22
Really friendly and super helpful! I would've rathered to not have gotten a piece of metal in my tire, but I'm thankful they were still open and able to help me out.
Kaija T.
13:13 18 May 22
Was able to make a next-day appt for a tire rotation. Dropped off @ 0730 and it was done @ 1400, exactly when I was told it would be. Thank you!
Lawrence R
02:17 17 May 22
Amazing service! Pete and Scott are professional, approachable and have great knowledge on the business. Only downside was turning in my car at 930 for new tires and car completed at 630. They helped the time go by and provided extra considerations on my car!
Candace B.
21:06 15 May 22
All the employees I have interacted with have always been friendly, upbeat and kind. They never try to overtake products or push you into things you don't need.
Donald S.
16:25 14 May 22
Service is the best, especially Pete and Rey! They always strive to help and give customers a great experience.
Deejayy G.
14:00 14 May 22
Tires plus was amazing with me. I do know my fair share about my vehicle specifically because I am aware that it is quite common for mechanics to assume that owners (typically women) who bring their vehicles in to a shop don’t know much about them. Totally prepared to do a self inspection and return if anything was in any way damaged or replaced wrong. Came home, did my inspection and Voilà! Everything was 👍 great. They flushed my coolant, break fluid and transmission fluid which is all that was needed after a standard vehicle inspection on their end and got my oil changed due to mileage. They were quite quick for most car service stations that I have seen and very reliable for transportation to and from the storefront. (Which they provided so I could get home to my kids while they worked) overall great customer service, communication and services.
Chris E.
13:10 14 May 22
Friendly and easy to discuss options with. They never push unnecessary work.
HOPE B.
16:00 12 May 22
Very friendly staff and great service.
Stephen E.
14:44 04 May 22
Excellent service, staff is knowledgeable and efficient. The level of information and documentation they provide after the fact gives a very good sense of they know what they are doing and stand behind the work. Only place I will continue to use.
Trever C.
14:21 26 Apr 22
Called around 11. Said they could get my car done that day and they did. Customer service was great
Roger G.
13:06 26 Apr 22
Great service, had more than one issue with my vehicle and was figured out . When one store didn’t have the right tools a quick trip to the other store and I was back in business.
James E.
13:33 22 Apr 22
I went in for an alignment scheduled at 10am and arrived early. They got my vehicle in and wasted no time getting it done. The service here is top notch and I will be returning again.
Fernando R.
13:09 21 Apr 22
Great customer service from both the front desk and the service guys in the back. I would recommend Tires Plus to anyone looking to service their car.
Justin C.
13:09 21 Apr 22
Great group of people. Very helpful and understanding. Always my go to for tires and service.
Steven O.
13:12 19 Apr 22
Fantastic service and great people! We have used Tires Plus in Minot for all of our vehicle care needs and have never been let down. Cannot recommend enough!
Chad B.
13:08 17 Apr 22
Fixed my little tractor tire. Chasz is an awesome service advisor.
Marissa M.
13:08 13 Apr 22
Excellent quality service
Ramsey W.
13:06 10 Apr 22
They got me in right away for a tire rotation, only took about 20 minutes and I was in my way. Service advisor was very professional
Cindy S.
02:09 10 Apr 22
We were visiting Minot from Canada and picked up a piece of metal in a front tire. The staff here empathized with us and our situation and got us in without an appointment even though they were fully booked. They fixed and re-installed our tire and we appreciated the friendly ladies working in the front answering the phones and the hardworking technicians in the back! We highly recommend this tire shop and will tell everyone about the excellent service we received!
Kurt L.
23:54 08 Apr 22
Always a great experience! Kirk and the crew there take great care of you! They are open and honest about everything and show you everything up front including photos of their findings. Hard to beat the local hometown service you get here!
patty T.
17:04 08 Apr 22
We had an amazing experience with Minot Tires Plus on March 22. We are from out of town and were visiting our son and family when we had a flat tire 25 south of Minot. We called Tires Plus and spoke with Tiffany at 5pm (they close at 6pm). They had one tire that would work, but they were completely booked. Tiffany said she would check with the manager. The manager said they would get it done for us yet that night as we were not staying the night. We got to the shop at 5:59pm, and they stayed late to get it on our rim. Tiffany was so nice and offered us coffee and cookies. We highly recommend them as they have wonderful service. They went over and above for us. Thank you Tiffany and Tires Plus.
Jose R.
13:16 08 Apr 22
Love the great attitude all the workers have. Amazing experience.
Gabriel M.
13:14 06 Apr 22
They got me in late , and did what they could to get me back on the road, even went as far as staying a little past closed to get it done and saved my tire without replacing.. Couldn't be happier, Cody and Tiffany were excellent all the way around
Damien B.
22:31 05 Apr 22
Quick service, iN & OUT
Matthew S.
13:30 31 Mar 22
The price of oil has made tire prices pretty ridiculous (Not Tires Plus' fault), but Jason and Tires Plus made absolutely every other aspect of my service experience exceptional. Turnaround time was excellent. Ease of the appointment was top notch (they picked up and returned my vehicle so I didn't need to take time off of work). I received text message updates of the progress, and a clean and coherent report of my courtesy inspection COMPLETE WITH PICTURES of the parts referenced. That goes a long way toward building trust, and I appreciated it.Will most certainly recommend others get ahold of Jason and Tires Plus for their service needs.
Bryson E.
13:04 31 Mar 22
Friendly staff and got the job done quickly
Baldryck
16:03 25 Mar 22
Always have fantastic service with these guys. Zero complaints always go.back without hesitation
Steve E
13:17 25 Mar 22
Friendly Staff, went above and beyond by working an hour past closing to get my truck finished.
Tim B.
13:50 24 Mar 22
This is a 2 part answer I’m Tim Bergquist and my son John bought the tires. I was doing the legwork for prices etc. already had a couple of quotes b4 entering tires plus.B4 I reached the counter I was greeted by name Jason had remembered me from some transactions we had at his previous employer several years ago.When my son arrived and we looked over the quotes to make a decision there actually was a quote lower with an additional feature included from another business I had dealt with but when my son asked my opinion I suggested Jason because of his remembering me and how he offered to do the work that same afternoon and had the tires on hand. My son was from out of town so that was important although the other dealer thought he could have it done by end of day Jason had it completed by mid afternoon from time of quote to acceptance to car drop off to completion about 3-3 1/2 hours remember the car wasn’t even in town at time of quote😊 Thanks Jason and Tires Plus
Joseph C.
21:28 19 Mar 22
I woke up to a flat tire. After going to multiple places and getting the run around, I ended up at tires plus here in Minot. When I walked through the door, I sensed that they genuinely cared and despite not being scheduled, they got me in. During the time that was needed to repaur the tire, I was shocked to learn they had a shuttle service and even more shocked to see how professional Chuck the driver was. After being dropped off and a shirt wait, Chuck came back to get me. Upon returning to the store, my car was complete and they even showed me pictures of what the problem was that they fixed. Tires plus throws all others under the bus!!!
sully S.
13:59 19 Mar 22
Amazing, convenient, here for the customer...dropped off at 8am, had her back by 10. Full check out sheet sent to my cell, customer service skills at the counter Friday morning/18 Mar 22...(feel terrible, her name escapes me) OUTSTANDING. Cannot say thank you enough for having the service on the base, with the price of gas, and time saving...this location is worth its weight in gold.
Andrea M.
19:05 17 Mar 22
Took so long to get in had so many people in front of me, said it would be an hour and a half to get car back took about 2 and half hours to get it back. But they really did their best they were so helpful and nice just super busy.
aim small miss S.
14:14 12 Mar 22
Very friendly and helpful people, it was about 3* above zero that day and the i just mentioned that i had a dog with me, to give them a heads up when they got in my truck, and the manager without hesitation, said you can bring him in here.Now im not a person that has to take a dog everywhere i go, it just turned out that way, that day.They got me in rite away, did the tire rotation and were very helpful when i asked questions about new tires.I highly reccomend Tires plus on the expressway in south Bismarck.They treat you rite there.
Tj T.
23:27 05 Mar 22
Pete was amazing, and so was the women who cashed me out. I don’t know the guy who patched my tire but they worked quickly. I was not in there for a long time, and they got me in quickly. They were super nice and professional. I am just happy they found the hole in my tire and could fix it. I do recommend tire plus, I wish I could tip them. I will be returning for some new tires. Thank y’all and until I see y’all again.
Grant Z.
21:36 05 Mar 22
Pete and staff were very courteous and helpful. They got my car in and out in less than an hour for an alignment. Would highly recommend.
Dustin E.
14:12 05 Mar 22
Being able to find out my rim was cracked and unrepairable at no cost was nice, and the customer service was top notch all the way through the courtesy ride program that got me back to work. My only complaint is I’m still waiting to hear back on another rim. I have since found a whole expedition, but with no means of transportation myself it risks being picked before me. How is your search going for a 17x7.5 5 on 135, or whatever your customer service agent told me I would need?
david A.
20:38 03 Mar 22
Great
J O.
16:40 28 Feb 22
**Edit**Changed from 2 stars to 4Floor Manager called the day after I posted this review and made things as right as they could be.Got a full refund and said they would make sure the techs use the correct machine/method to work on this type of wheel. He was very nice and express his sincere apology for the subpar service.—-Original review below—-Service time was ok, 3 hrs for 1 tire mount (probably busy) & balance (already off the vehicle). Service attendants were nice (main reason for the two stars or it would have been 0) Disappointed that the techs cant mount a low profile tire with out marring up my rim. They should have plastic or rubber covers on the jaws to prevent this. I know the machines usually come with these(I’ve mount tires before). They tried to sand it down but the marring was too deep. I’d be careful if you have low profile tires on your vehicle.
Debra T.
20:08 27 Feb 22
Excellent service with very little wait time. First contact friendly professionals.
Gerald “Jay” C.
14:33 27 Feb 22
Courteous, Quick, Convenient 👍🏻
Jessica L.
14:06 25 Feb 22
walked in and within an hour had 4 brand new tires on my car, very detailed inspection report with pictures. great customer service.
Christian Black B.
18:47 22 Feb 22
Very fast service and friendly
Carmen F.
14:02 19 Feb 22
Great service thanks for fixing my tire.
Charles Snyder (.
15:37 16 Feb 22
Great customer service. Serviced my vehicle quickly. Awesomeness.
Lee A.
14:47 15 Feb 22
Great job! Great service! Love the tires. A+
Amber N.
21:36 13 Feb 22
John, Trent, Vance, Laura, David & Rueben are some of the friendliest staff at the Tires Plus on Ottawa St in Bismarck, ND. They went above and beyond to help us out and get us road ready to travel. Thank you all for the great care you put into your services for us customers!
Susan R.
22:57 12 Feb 22
The assistant manager was very friendly and helped me fix my flat tire quickly. I would highly recommened this place to anyone!
Melissa J.
14:06 09 Feb 22
I'm a 2 time customer, the first time I wasn't too sure how I liked this place because it took AWHILE , I went during the beginning of winter (new to ND) Didn't even know snow tires were a thing. So everyone was going to get their tires! This last time I went for 2 new front tires it was really quick maybe 2 hours we were waiting to get my tires in shop. Great price , very friendly and if they're working on your car they'll take you home and pick you up to get your car! This is my place to go for tires I have a very unique tire size and tires plus always has it in stock , I called many other places and they told me a week , or 2 and my car wasn't absolutely going in snow. Plus they wanted me to pay for freight. Tires plus has them and got me in the next day! Price was literally half of other places I've called.
Eric D.
22:58 08 Feb 22
Nick was awesome! He was able to drive me to my house where I waited until maintenance was done. When finished, he picked me up and brought me back to the shop to pick up my truck. He was extremely friendly and the whole experience was great. Nobody tried to force any repairs down my throat, everything was just offered very kindly and professionally and they did exactly what I asked them to. Definately going back 💯
